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A
Anonymous
November 20, 2013
Frage

Trouble printing adobe .pdf files on google chrome

  • November 20, 2013
  • 3 Antworten
  • 57833 Ansichten

when I receive a  attachment that was .pdf I was given option of "View" or "download" email attahchments, since I normally print black and white documents etc I usually hit "view" then print, the last couple of days however all the attachments aere in a new box with the adobe logo and I have trouble opening or printing them, I dont know if this was from a system change or what,

3 Antworten

S
Steinborn Marketing
New Participant
January 27, 2017

I realize this is a very old thread, but here's my observation.  I provide IT support for over 100 people in 4 office locations and nothing infuriates me more than Adobe products. For years on multiple platforms, I always have problems reliably printing with browsers that use PDF previews/Web-embedded PDF's (particularly in Google Chrome, but also Safari and others).  When it comes to printing, most attempts to print the PDF directly from the browser always fail or only process the job partially.  90% of the users I support are completely computer illiterate, despite my best efforts to educate them (I train, I create user guides and walk-through's), they look at me with blank stares as soon as I try to explain the problem and offer the solution.

The solution I've found, is to save the PDF to the computer and open it through Acrobat Reader directly.  This almost always resolves the printing issues.  The frustrating part of this is that my user base just does not understand or they complain about the extra steps involved to make it work. There's nothing special about the environment they are using.  We have commercial copier/printers ranging from Kyocera, Canon, HP, Lexmark and Brother - with lots of memory and a solid Gigabit LAN infrastructure that I know isn't involved with the behavior I am seeing, yet this problem persists across all devices. I would LOVE, LOVE LOVE for Adobe/Google/other browser companies to just make printing from the preview work!! It's been a problem for years and years, I've never had as many problems with software as I have with web-embedded PDF's and printing.

    A
    Anonymous
    April 15, 2020

    anyway you can help me? im having this same issue

    A
    Alain0D4D17621097
    New Participant
    September 22, 2020

    Hi!

    I took a while to solve this out...

    1- On google chrome go to "settings"

    2- type "pdf" on the search bar that just popped up

    3- open the menu that is highlighted 

    4- turn off the option "transfer the pdf file instead of opening them up on chrome" (I don't know if these are the exact words since I use chrome in another language)

     

    Cheers

     

     

      S
      SantaHarry
      New Participant
      May 1, 2014

      Hi,

          I was having the same problem and thought that it was a printer issue.  However, I now find that I can print pdf if I use Google Chrome but not with regular Google.  So, try Google Chrome and perhaps that will resolve this problem.  Harry

      Phillip M Jones
      Phillip M Jones
      Inspiring
      May 1, 2014

      Google Chrome will without using Reader or Acrobat (their own viewer) allow you to even fill out forms on a Mac where neither, Safari, FireFox, SeaMonkey or any other browsers will. (Of Course there is no IE version for Mac and thank goodness they don't. Even MS is recommending until they get a bug fixed not to use IE.

      S
      SantaHarry
      New Participant
      May 1, 2014

      Hi,

      My PDF prints on google chrome but NOT (anymore...) on regular Google. Thanks.

      Sent from my iPad

      StacySison
      StacySison
      Participating Frequently
      November 21, 2013

      Hi Willy,

      This is unexpected behavior. But perhaps uninstalling and reinstalling Chrome may do the trick?

      Let me know the outcome!

      Kindest regards, Stacy

      A
      Anonymous
      November 21, 2013

      Thanks for responding Stacey but I don't think it is a "Chrome

      " issue, I think I must have updated the adobe reader or something because

      of the way the information presents itself, I may have inadervantly changed

      something , will try and see how it works,

      StacySison
      StacySison
      Participating Frequently
      November 21, 2013

      Hi Willy,

      The current version of Chrome doesn't use the Adobe Reader to display PDF files. When you hover your mouse over the bottom left area of the browser screen, you should see the icons that allow you to save and/or print a file.

      Let me know!

      Stacy

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