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Spencer29278179iwq8
Participant
April 6, 2023
Question

Trouble since the recent Mac Os update?

  • April 6, 2023
  • 2 replies
  • 377 views

is anyonee else uable to open Adobe Acrobat sisnce the recent Mac OS update.

 

It crashes upon opening and  I am getting you do not have permission to open the application. Contact your computer or network administrator for assistance.

 

Cheers S

 

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
April 6, 2023

WHICH recent Mac OS update? Exactly which version of Mac OS do you run? What did you run before?

WHICH exact version of Acrobat?

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 6, 2023

Hi there,

 

Hope you are doing well, and sorry to hear that.

 

Would you mind sharing the version of the Acrobat DC you are using? To check the version, please review the help page: https://helpx.adobe.com/acrobat/kb/identify-product-version.html

 

Also, please go through the MAC help page that i have found https://support.apple.com/en-in/guide/mac-help/mchlp1038/mac and see if that works for you.

 

Let us know how it goes

 

Regards

Amal

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