Trying to cancel my monthly Acrobat DC subscription

When I sign-in and view my products none are listed yet $15 is taken from my account each month and I do have use of the tool. What am I missing?

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Correct answer John T Smith

If you have more than one email, are you sure you are using the correct Adobe ID?

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

Correct answer

Community Expert

If you have more than one email, are you sure you are using the correct Adobe ID?

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

Participant

Thank you, your solution worked, I had signed in using the wrong account.

Kevin [personal info removed by mod]

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