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krus54
krus54
Participant
February 1, 2022
Question

Trying to open a PDF on Windows 10, goes to save, rather than open

  • February 1, 2022
  • 1 reply
  • 1310 views

I am using Adobe Acrobat Reader on a Win 10 PC. When I go to a website and have downloaded a PDF, then click on the file name in Windows Explorer to open the document on Chrome, the system tries to save the downloaded file again, rather than opening.   

The only way to open the file is to open Adobe Reader and do a File--->Open, then click on the file.  Clicking on the file alone in Windows Explorer takes me to "Save As".

 

This is on Chrome (I can't remember if this also happens with an email document).  I saw a fairly recent question which the person fixed by changing a setting in Firefox.  I don't see anywhere to change this in Chrome.

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
February 2, 2022

Hi there

 

Hope you are doing well and sorry to hear that.

 

Please try to download the file type once, then right after that download, look at the status bar at the bottom of the browser. Click the arrow next to that file and choose "always open files of this type" and see if that works.

 

If it still doesn't work, please get in touch with Google Chrome support team for more info.

 

Regards

Amal

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