Turn OFF cloud saving for Adobe Acrobat

[ElanZee]

We want to roll out Adobe Acrobat, but we need to make sure users are unable to save to the Adobe Cloud.  How do we turn this feature OFF.  We are using Adobe Enterprise.

[Joel Cherney]

I've seen a bunch of questions over the last few years in this vein, and my advice is always the same. As I'm not an enterprise user (and haven't seen the UI of any enterprise-grade Adobe toolsets in a decade) I don't have any idea if Adobe system admin tools have any power over this kind of thing. But if you spend a little time with a helpful user, an install of e.g. Wireshark, and have some experience writing firewall rules, I don't see why saving to Document Cloud (or whatever) couldn't be blocked at the firewall. 

[ElanZee]

Thanks - I am fairly sure there's a way to do it via the firewall but I am afraid to block the wrong item and block access to the portal alltogether (for installs/updates/etc) - I was really hoping that there would be an option hidden somewhere in the portal that would allow me to enable / disable this feature but from what I can tell Adobe is still being really archaic in this regard.  It's really frustrating to have to jump through such hoops to accomplish something that should be so simple, and obvious from a security standpoint.  

[Dave Creamer of IDEAS]

Not a complete solution, but there are a couple of preferences you could set:

[ElanZee]

Thanks, but this looks like it would require us to change the individual preferences for the software on each PC - which number in the 100's.  Furthermore it looks like users would be able to adjust those setttings on their own making it a moot point to bother adjusting at all.

The solution seems to be going through sales/purchasing, and adjusting the available online data to 0 MB, therefore makign it impossible to save online.

Unless anyone has another idea, I think that may be the only way to accomplish our goal company-wide.

[Dave Creamer of IDEAS]

If you have an Enterprize subscription, I believe you do have more control over what features are available. But that's above my pay grade. 

[Joel Cherney]

The solution seems to be going through sales/purchasing, and adjusting the available online data to 0 MB, therefore makign it impossible to save online.

Unless anyone has another idea, I think that may be the only way to accomplish our goal company-wide.

That's clever! I don't think that your claim is true; I think that another way to accomplish your goal company-wide is to surmount your fear of blocking it at the firewall, as we discussed a few messages up! 🙂 But if you don't want to handle it at the firewall, doing it this way should work really well. 

[ElanZee]

After further digging, I was able to accomplish this task in the Products section, going into the package settings and turning OFF 'PDF Services' - I also spoke to Acrobat support to ensure doing this wouldn't effect anything else.  So far so good.

The other option is still useful however, as that will take care of all the other Adobe products as well.