turn off cloud storage

[rengr]

For Adobe Acrobat DC, single license version, is it possible to completely turn off cloud storage?  This includes completely turning off even temporary storage of my own files on the cloud?

I read an online document (from a non-Adobe website),

    Acrobat DC Disclaimer for Government Customers

that pertained to government customers (which I am not).  This Disclaimer referred to a "Customization Wizard" which could be used to disable particular services, or all services.  Is such a setup "wizard" available to subscribers of the single license version of Adobe Acrobat DC?

This Disclaimer also said an option was to purchase Adobe Acrobat DC Pro and then install the prior version (Acrobat Version 11).  Is this option available for single license users?

[kglad]

[moved from Installing, Updating, & Subscribing to Acrobat to Creating PDFs]

[AnandSri · Accepted solution]

Hello Rengr,

Sorry for the delayed response and inconvenience caused. As per the description above, you want to disable the Cloud storage services in Acrobat, Is that correct?

You can use the Adobe Customization Wizard to disable the Cloud Storage in Acrobat and freeware Adobe Reader. Please refer to the following KB article to disable the online services Online features — Acrobat Customization Wizard DC for Windows

You can also refer to Disable online services/features in Acrobat Reader DC?

To know more about Adobe Customization Wizard, please refer to Welcome to the Wizard — Acrobat Customization Wizard DC for Windows

The record shows that you are not subscribed to any Acrobat subscription/license with your current Adobe ID, for plan and pricing, you can refer to Plans and pricing | Adobe Acrobat DC

Feel free to update this discussion for any further assistance.

Regards,Anand Sri.

[jespl]

Can I use the same tool to disable the Cloud Storage in Adobe Acrobat Pro DC version?

[AnandSri]

Hello Jespl,

We're sorry for the delayed response and inconvenience caused. Yes, you can use the Adobe Customization Wizard to disable the Cloud Storage in Acrobat Pro DC version.

Thanks,

Anand Sri.

[STOP-SPAMMING-ME]

Don't take this personally but you people are all morons.
You seem to enjoy making people angry.
WHO has several hours to try and work out ALL of the replies posted regarding this PROBLEM.
What we want (as of 2021) is OPEN ACROBAT > EDIT > PREFERENCES > GENERAL > UNCHECK UPLOAD TO CLOUD.
Perhaps this is TOO simple for you people but ALL you seem to do with major problems is give us the run-around and have some new chai-waller give us answers that have been given 100 times before. You should all be politicians.
ANOTHER PROBLEM since 2017 is the ADOBE AI POP UP (Catch up with what is new in Illustrator) >> OVER 4 years people have complained about this annoying feature.
REALLY STUPID PEOPLE.

[Joseph2312441442sv]

Thanks for your straightforward answer to this problem.  I do not however see the UPLOAD TO CLOUD option that you mention.  Any ideas?

[Wrina22030229jnhm]

I dont want it on at all. You should have to turn it on. Not have it automatically imposed.

[Guest]

They should take it personally.  Stop-Spamming-Me gets customer service!  Give us what we want or we will find someone who will. 

We are tired of the bS answers and blabber talk.  Just answer the question.

[Robert21999066nbmu]

What about on a Mac?

[Dave Cho]

Adobe is a very bad software company. I don't want to put my files on your cloud service, but Adobe doesn't have a good solution for us to turn it off. I don't want to use any Adobe products anymore!

[bullfinch3]

i also don't want to use Adobe cloud.. I have enough other places to store files.  Is there still no way to turn it off?  Now regretting having subscribed to Adobe Acrobat Pro DC. Also do not see that app in my list of apps on the pc.. is it only online?

[jamess87252063]

Adobe is about as coporate and incompetant as you can get.  They care not for their customers.

[Sahajah]

Such an annoying and useless fuinction.  Adobe pretending they know anything about how real people use Acrobat?  Clearly they have no clue.  Worst thing is you can not even control it without editing the regisirty; who thought that up?

[Edited by Moderator to remove offensive language violating Forum TOS]

[Wrina22030229jnhm]

Hard to trust any company or corporaton, you nor they deserve trust. I want to turn cloud storage off, and I should not have to go to each application. How do I do this?

[Charlie30404043rxai]

I HAVE THE FIX

Go to your outlook, go to file, options, then add-ins you will see a box that says "Go..." click on GO and uncheck the adobe Cloud on Outlook option.  That will do the trick

[defaultnaechqg9a4hy]

Give this person a gold medal, star, and brick.  This is the fix!

[defaulte9mxswxizq5k]

Thank you 

This totally works and is easy to do (and i'm not a computer Wiz at all).

[Mark245728302ju9]

I do not have Outlook- and I am on a Mac- any solutions on how to turn this idiotic icloud storage pop-up off for Mac users? 

And, I love all you cranky folks, I thought I would have to start searching and swearing in caps myself but you all have eased my rage, by doing it for me, agreed on of the above except for stupid *&)^%*$#@!(! Adobe answer, thanks!

Every time I close a file I get that stupid save to iCloud pop up it is such a waste of our precious time. I use my own redundancies with hard drive storage and I would never save to the cloud. 

[Bevi Chagnon - PubCom.com]

Every time I close a file I get that stupid save to iCloud pop up it is such a waste of our precious time. I use my own redundancies with hard drive storage and I would never save to the cloud. 

By @Mark245728302ju9

Just to clarify, if you get a message to save to iCloud, then that is an Apple cloud service, not Adobe or Microsoft.

• iCloud = Apple's cloud storage.
• OneDrive = Microsoft's cloud storage.
• Document Cloud and Creative Cloud = Adobe cloud storage.

[Mark245728302ju9]

ok so I thought I fixed this problem of not wanting anything to store in the 'cloud' now I just put images into Lightroom for editing and they all went into the cloud!

there was no choice for anything else, help, please! 

[thorn-neverwake]

Wow. Thank you.

Infuriating that Adobe throws add-ons into software they don't make, and I didn't ask them to modify.

[Bevi Chagnon - PubCom.com]

Yes, when you install Adobe Acrobat (standard and pro versions), it installs their PDF Maker plug-in into MS Office 365 apps and Lotus Notes. At some point way long ago, this was agreed to by Microsoft, Lotus, and Adobe because way back then, this was the ONLY way to export a PDF from these apps. Microsoft hadn't yet developed their own PDF export utility.

But today we have choices and I agree,  users should be 1) warned that Acrobat is about to install PDF Maker in these programs, and 2) allow the user to NOT install them. Of course, you'll then have to find another way to export PDFs using another vendor's plug-in or Microsoft's, but it is your choice nonetheless.

For me, the most annoying thing is that the pop-up to Save to Document Cloud is now installed with the PDF Maker export utility.

I don't mind having PDF Maker because it gives me more options when I need to export a PDF.

It's the  *&^%$#@!  never-ending Document Cloud pop-up that now comes with PDF Maker that's a royal PITA. It needs to be removed.

[thorn-neverwake]

A very late reply from me, but nonetheless:

Yes, when you install Adobe Acrobat (standard and pro versions), it installs their PDF Maker plug-in into MS Office 365 apps and Lotus Notes. At some point way long ago, this was agreed to by Microsoft, Lotus, and Adobe because way back then, this was the ONLY way to export a PDF from these apps. Microsoft hadn't yet developed their own PDF export utility.

But today we have choices and I agree,  users should be 1) warned that Acrobat is about to install PDF Maker in these programs, and 2) allow the user to NOT install them. Of course, you'll then have to find another way to export PDFs using another vendor's plug-in or Microsoft's, but it is your choice nonetheless.

For me, the most annoying thing is that the pop-up to Save to Document Cloud is now installed with the PDF Maker export utility.

I don't mind having PDF Maker because it gives me more options when I need to export a PDF.

It's the  *&^%$#@!  never-ending Document Cloud pop-up that now comes with PDF Maker that's a royal PITA. It needs to be removed.

By @Bevi Chagnon - PubCom.com

1000% Agreed. It is infuriating that Adobe (and others) are basically cramming their "use our cloud storage" features down the users' throats. Cloud storage is a fine thing - it's also a thing I wish to NEVER use, unless I literally drag a file into a cloud storage folder.

I can't begin to calculate how much time I've spent with Adobe software, Microsoft, Google, etc turning off all these 'convenience' features, only to have to turn them all off again every time the application updates.

[Bevi Chagnon - PubCom.com]

This issue (requirement to store our files in a manufacturer's cloud) is being investigated by the FTC (US federal government). Please file a claim about your experience at https://reportfraud.ftc.gov/#/

Be specific about the manufacturer (Microsoft, Adobe, etc.), the software program (Word, Acrobat, Creative Suite programs), and how cloud storage is set by default, difficult to stop, and keeps getting reset to use the cloud without notice to you.