turn off cloud storage

Report · Feb 01, 2018

For Adobe Acrobat DC, single license version, is it possible to completely turn off cloud storage? This includes completely turning off even temporary storage of my own files on the cloud?

I read an online document (from a non-Adobe website),

Acrobat DC Disclaimer for Government Customers

that pertained to government customers (which I am not). This Disclaimer referred to a "Customization Wizard" which could be used to disable particular services, or all services. Is such a setup "wizard" available to subscribers of the single license version of Adobe Acrobat DC?

This Disclaimer also said an option was to purchase Adobe Acrobat DC Pro and then install the prior version (Acrobat Version 11). Is this option available for single license users?

Report · Mar 29, 2018

Hello Rengr,

Sorry for the delayed response and inconvenience caused. As per the description above, you want to disable the Cloud storage services in Acrobat, Is that correct?

You can use the Adobe Customization Wizard to disable the Cloud Storage in Acrobat and freeware Adobe Reader. Please refer to the following KB article to disable the online services Online features — Acrobat Customization Wizard DC for Windows

You can also refer to Disable online services/features in Acrobat Reader DC?

To know more about Adobe Customization Wizard, please refer to Welcome to the Wizard — Acrobat Customization Wizard DC for Windows

The record shows that you are not subscribed to any Acrobat subscription/license with your current Adobe ID, for plan and pricing, you can refer to Plans and pricing | Adobe Acrobat DC

Feel free to update this discussion for any further assistance.

Regards,Anand Sri.

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Report · Aug 10, 2023

This is the fix! Thank you!

Report · Aug 18, 2023

HALLELUIAH !! FOR CHARLIE30404043 ! This has been driving me NUTS!!!

Report · Sep 06, 2023

Awesome!!! A quick fix to such an irritating add-in. Thank you!

Report · Oct 05, 2023

Any idea how to make that work on an iMac?

Thanks!

Report · Oct 06, 2023

Yay! Thank you so much. That has been irritating me for months. Appreciate the super easily explained way to fix it.