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turn off cloud storage

rengr
New Here ,
Feb 01, 2018 Feb 01, 2018

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For Adobe Acrobat DC, single license version, is it possible to completely turn off cloud storage?  This includes completely turning off even temporary storage of my own files on the cloud?

I read an online document (from a non-Adobe website),

    Acrobat DC Disclaimer for Government Customers

that pertained to government customers (which I am not).  This Disclaimer referred to a "Customization Wizard" which could be used to disable particular services, or all services.  Is such a setup "wizard" available to subscribers of the single license version of Adobe Acrobat DC?

This Disclaimer also said an option was to purchase Adobe Acrobat DC Pro and then install the prior version (Acrobat Version 11).  Is this option available for single license users?

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General troubleshooting

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correct answers 1 Correct answer

AnandSri Adobe Employee
Adobe Employee , Mar 29, 2018 Mar 29, 2018

Hello Rengr,

Sorry for the delayed response and inconvenience caused. As per the description above, you want to disable the Cloud storage services in Acrobat, Is that correct?

You can use the Adobe Customization Wizard to disable the Cloud Storage in Acrobat and freeware Adobe Reader. Please refer to the following KB article to disable the online services Online features — Acrobat Customization Wizard DC for Windows

You can also refer to Disable online services/features in Acrobat Reader DC?

To kn

...

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replies 30 Replies 30
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lynn31596930vlto
New Here ,
Aug 10, 2023 Aug 10, 2023

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In Response To Charlie30404043rxai

This is the fix! Thank you! 

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Tammy31759421zhe1
New Here ,
Aug 18, 2023 Aug 18, 2023

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In Response To Charlie30404043rxai

HALLELUIAH !! FOR CHARLIE30404043 !  This has been driving me NUTS!!! 

 

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Maryanne30892212gdh6
New Here ,
Sep 06, 2023 Sep 06, 2023

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In Response To Charlie30404043rxai

Awesome!!! A quick fix to such an irritating add-in.  Thank you!

 

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Ronna32749627z1ej
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Oct 05, 2023 Oct 05, 2023

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In Response To Charlie30404043rxai

Any idea how to make that work on an iMac?

 

Thanks!

 

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Lisa32761168rzoi
New Here ,
Oct 06, 2023 Oct 06, 2023

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In Response To Charlie30404043rxai

Yay!  Thank you so much. That has been irritating me for months.  Appreciate the super easily explained way to fix it. 

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PositiveEnergy1
Explorer ,
Dec 05, 2023 Dec 05, 2023

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Stop Adobe Acrobat From Saving to Cloud

https://youtu.be/LKWbpc4MrBM

How to Disable Cloud Storage | Disable Adobe Cloud | How To Stop Acrobat Pro DC From Saving to Cloud
How to Disable Cloud Storage | Disable Adobe Cloud | How To Stop Acrobat Pro DC From Saving to Cloud
youtu.be/LKWbpc4MrBM
In this step-by-step tutorial, Learn How to Disable Cloud Storage | Disable Adobe Cloud | How To Stop Acrobat Pro DC From Saving to Cloud This video is for teaching and helping purposes, My goal is to help you save time so you can spend it on the activities that matter. If you like the video, then

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