Two Error with the latest version

[mlacunza]

Hello!

I have installed the latest version of Acrobat Reader (free version) over windows 11 uptodate.

Everytime I open a PDF an odd popup appears, check it attached, message is in Spanish but in English could be:

Acrobar has closed unexpecttedly. Click "More Information" to see possible solutions.

Other issue: the left side panel "All tools" cant be hide bu default, I already setup in Config the option to rememebe the actual layout and nothing, any ideas?

Thanks!

Mario

[Abambo]

Uninstal the reader.

Clean with the Acrobat Cleaner tool.

Reinstall Acrobat.

See gere: https://helpx.adobe.com/download-install/kb/uninstall-reinstall-acrobat.html

[mlacunza]

I already did it, I install first the version from the Windows Store, some weeks ago the problem start, reinstall it and the same; so now I installed using the installer from the Adobe website and the same message appears again and again.

[Abambo]

You also need to run the cleaner in between. That is important.

[mlacunza]

I already repeat the process and the same issue, now the popup appears just when I turn on the PC.

Im attaching a screenshot with the message in English, its not the same like in Spanish. I just try a specific fix for it suggested in the support page and nothing....any help or where can I report this bug?

[mlacunza]

and the left Tool panel is still there...

[mlacunza]

Any idea how to get rid of the left side panel: "All tools" ? every time I open the reader its still there...