Unable to Add Fields for Calculation in Adobe Acrobat 2017

[shcraddock]

Hi all - I'm trying to create a form that auto-calculates total credits, adding up the credits listed in earlier boxes. I have been able to do this before, but while I can select the boxes in the calculate properties, it does not actually select them and add them to the calculation.  Help!

[Bernd Alheit · Accepted solution]

Try this:

Delete the field and re-create the field.

[Bernd Alheit]

Use the space bar to select the fields.

[shcraddock]

I've tried this; it still doesn't add them to the calculation.  It does "select" them in the calculate properties box (as does clicking on the tickbox) but that information doesn't get transferred.

[Bernd Alheit]

What doesn't get transferred?

[shcraddock]

So, the best way to explain is via photos.  I select the fields I want included (first screenshot, hopefully), and then on the forms that work, the fields I selected are listed in the sum box.  However, on this form, the fields I selected are NOT listed in the sum box and do not calculate.

[Bernd Alheit · Accepted solution]

Try this:

Delete the field and re-create the field.

[shcraddock]

I have tried this; doesn't work.  This is stymieing me.

[Bernd Alheit]

Try the other two options.

[try67 · Accepted solution]

Acrobat has issues with fields called "undefined", which is unfortunate because it creates such fields automatically when you use the Form Fields Detection Wizard... As mentioned, you can try the Simple Field Notation option or Custom Calculation Script options in the Calculate tab, or you could rename those fields to something a bit more meaningful and try again.

[shcraddock]

This ended up working (not sure why it didn't work the first time).  If anything changes in the form, I need to delete the total credits box and readd all the fields in, but it's workable for now. Our IT is trying to determine if my install was perhaps somehow corrupted.