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unable to cancel plan

New Here ,
Sep 17, 2023 Sep 17, 2023

I subscribed for a free trail adobe acrobat free trial subscription. I could not down load it but I want to cancel it but im unable to cancel can someone help me?

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Modern Acrobat
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Community Expert ,
Sep 18, 2023 Sep 18, 2023
LATEST

Go to https://account.adobe.com/plans. Click “Manage plan” on the plan you want to cancel. Cancel the plan. https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If that does not work, contact Adobe customer support. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer
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