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Unable to check "enable pdf thumnail previews in windows explorer

New Here ,
Sep 21, 2024 Sep 21, 2024

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Hi team,

I have a new microsoft surface which i believe uses arm (I'm not tech savvy) and I have been trying to get my pdf's to view and keep getting this error: Unable to check "enable pdf thumnail previews in windows explorer.

I have tried to check the box in the setting in the attached example though you can see its grey out making it impossible to check.

Appreciate the help to get this working.

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General troubleshooting

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