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K
karens11462356
Participant
April 10, 2017
Answered

Unable to create a PDF from WP (Office X6).

  • April 10, 2017
  • 1 reply
  • 967 views

I can't create a PDF from WP (Office X6).  I use Adobe Acrobat X Pro.  It used to work perfectly but now it only creates the first page of the document.  I use Windows 7.

My desk mate has the same OS, software, etc. and it works perfectly for her.  How do I fix this?

This topic has been closed for replies.
Correct answer AmitKumar

Hi karens11462356,

It has nothing to do with Adobe Acrobat, WP create PDF its own - Acrobat doesn't help there.

You may want to check following settings in WP.

WP > File > Publish to PDF > Settings > Publish to PDF Settings > General - Make sure 'All Document' is checked.

-Amit

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
April 11, 2017

Hi karens11462356,

Adobe Acrobat X is not compatible with MS office 2016.

You may experience some issues while working on these applications.

Try to check the preferences provided under the Acrobat ribbon in MS office application.

Select the options provided in preferences as per the requirement and the try to create PDF.

Check if this helps.

Regards,

Meenakshi

K
karens11462356Author
Participant
April 11, 2017

Thank you. I can create PDFs with MS Office. The problem is creating a

PDF from WordPerfect (Office X6). It used to work fine and now doesn't.

A
Adobe Employee
AmitKumarCorrect answer
Adobe Employee
April 12, 2017

Hi karens11462356,

It has nothing to do with Adobe Acrobat, WP create PDF its own - Acrobat doesn't help there.

You may want to check following settings in WP.

WP > File > Publish to PDF > Settings > Publish to PDF Settings > General - Make sure 'All Document' is checked.

-Amit

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