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Participant
December 9, 2017
Answered

Unable to create the temporary folder: Error: 183 - cannot create a file when that file already exists

  • December 9, 2017
  • 2 replies
  • 60321 views

Using Acrobat 11 Pro for some years without problems.    Lenovo CarbonX1 laptop; updated to windows 10 some time ago.   Recently updated to the newest version of Win10  (Creators', I think).    Since then - coincidence or otherwise - I am unable to print to the AcrobatPDF printer driver (through Distiller, I presume) as I get the error message quoted  (Unable to create the temporary folder:  Error: 183 - cannot create a file when that file already exists).   Furthermore the system then largely hangs (keeps coming back to the same error) and the easiest thing seems to be to reboot.

Zillions of things on Google about similar errors but nothing seems too similar to this situation.

Anyone have any thoughts?

Correct answer Ofelia22326944srek

I solved this problem, after changing atribute read only to none for folder 

"C:\Windows\Temp\Acrobat Distiller DC"

2 replies

Ofelia22326944srekCorrect answer
Participant
August 1, 2023

I solved this problem, after changing atribute read only to none for folder 

"C:\Windows\Temp\Acrobat Distiller DC"

Participant
January 5, 2024

Thanks mate !!

jane-e
Community Expert
Community Expert
December 10, 2017

Printing to Acrobat is old technology and is not the best practice for creating a PDF. Neither is using the Distiller.

What software are you using that you want to convert to PDF? Most software has a method built in that is preferred.

Also, Acrobat XI is no longer supported by Adobe as it is more that 5 years old. But check to see which release you have and see if it is compatible with the version of Windows 10 that you have.

Overview — Acrobat and Adobe Reader Release Notes

justind24773014
Participant
August 13, 2025

Some people like myself are not paying a monthly subscription to Adobe when old products still work.. Adobe can shove that rental program in its mouth