Skip to main content
Nuno Diniz
Nuno Diniz
Participating Frequently
October 15, 2012
Answered

Unable to find Adobe PDF resource files on Acrobat XI Pro.

  • October 15, 2012
  • 4 replies
  • 70805 views

Hello,

I have installed the Acrobat XI Pro on Windows 7 Professional 64 bits.  When I open a XLSX file from MS Excel 2010 64 bits and choose Create PDF, appears an error message “Unable to find Adobe PDF resource files. Acrobat PDFMaker “. What I can do to resolve this problem?

I do not have this problem on converting DOCX files from MS Word 2010 64 bits version.

This problem does not exist on Acrobat X Pro version.

Best Regards,

Nuno Diniz

This topic has been closed for replies.
Correct answer Allta Media

There is a known issue where you'll see this message when Acrobat XI is installed to coexist with X.

4 replies

W
WebNuts
Participant
October 6, 2013

I've found a fix for this on Windows 7 64bit running office 2007. I found it by accident really while trying to figure out why Qiicktime was also throwing out an error not being able to finf active X control which also solved the issues I was having with Acrobat. http://www.windowsreference.com/windows-vista/fix-for-quicktime-error-46-could-not-find-or-load-activex-control/

Problem now solved and Acrobat toolbar now shows up in the office applications!

Sandeep_V_
Sandeep_V_
Participating Frequently
October 18, 2012

Just received a response from the user. He followed the instructions mentioned under PDFMaker in 64 Bit Office on the known issue link provided by Lori. It worked for him.

Allta Media
Community Expert
Allta MediaCommunity ExpertCorrect answer
Community Expert
October 17, 2012

There is a known issue where you'll see this message when Acrobat XI is installed to coexist with X.

Nuno Diniz
Nuno DinizAuthor
Participating Frequently
October 18, 2012

Greetings Lori,

My Acrobat XI did not installed to coexist with X.

But I installed the Microsoft Visual C++ 2010 x64 Redistributable on http://www.microsoft.com/en-us/download/details.aspx?id=13523 and the problem as gone.

I followed the instructions on PDFMaker in 64 Bit Office on http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html and all works well.

So, I think that the Acrobat XI version needs this software to work in good condition on 64 bits versions of MS Office.

Thank you very much.

Best Regards,

Nuno Diniz

T
tpratt1985
Participant
February 7, 2013

I was having issues with pdfmaker only not working in excel....this" But I installed the Microsoft Visual C++ 2010 x64 Redistributable on http://www.microsoft.com/en-us/download/details.aspx?id=13523 and the problem as gone."

Solved that thank you so much..

    P
    pdf2pdf
    Participant
    October 16, 2012

    Hello Nuno,

    It is working fine for me with your configuration.

    Try other workflows

    1. Right click the XLSX file in explorer -> Convert to Adobe PDF

    2. OR Drag and drop the XLSX file to Acrobat window.

    Also, did you installed Acrobat X1 fresh or upgraded above X?

    Nuno Diniz
    Nuno DinizAuthor
    Participating Frequently
    October 16, 2012

    Hello,

    Thank you for your help, but did not work anyway. Appears an error message “Acrobat PDFMaker. An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF.”

    I upgraded above Acrobat X Pro.

    I already did a Repair Acrobat Installation and do not work.

    If I can’t resolve this important resource, alone it is lacking me uninstall and do an clean installation.

    What do you think?

    Regards,

    Nuno  

    dave_m_k
    dave_m_k
    Legend
    October 16, 2012

    Hi Nuno,

    Do you have any other 3rd party add-ins installed into Excel?

    Has this ever worked since installing Acrobat XI?

    You may want to try repairing Office, then repairing Acrobat again. 

    -David

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices