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Unable to find "Adobe PDF" resource files

New Here ,
Apr 06, 2024 Apr 06, 2024

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Hi, I get the following message avery time that I try to save a Word doc as a PDF: Unable to find "Adobe PDF" resource files. I tried the fix from 2017, but it is not working. Has anyone had a similar problem with a fix in the last year or so?

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Adobe Employee ,
Apr 12, 2024 Apr 12, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

Please go through the steps provided in the help page https://adobe.ly/3xzTIAK and see if that works for you.

 

Let us know how it goes.

 

~Amal

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