Unable to Install Reader DC Error Newer Version Installed

[Bilko01]

I can Download Adobe Acrobat Reader DC and at 50% it starts to Install

Install fails with message "Newer Version already Installed" I was having problems with the existing version as it was asking for a key and that I did not have privilege.

I uninstalled the program from the control panel and I suspect there may be some remnants still about.

Could this be the case and if so how do I get rid of them.

I know I should have uninstalled it from the start menu.

[Meenakshi Negi · Accepted solution]

Hi bilko01,

Please try to run Adobe Acrobat cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and then restart your system.

After the restart, install the application from here: Adobe - Adobe Acrobat Reader DC Distribution

Let us know if the issue still persists.

Regards,

Meenakshi

[Bilko01]

Meenakshi,

Thank you for your follow up.

I did download the Cleaner Tool some time back and it did fix the problem

Rick

[BobSmith2]

DID NOT WORK!  It gets about 75% done, and then gives me this message......

[Prakash16B6]

Same error here