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October 23, 2017
Answered

Unable to locate the serial number of Acrobat Pro 2017.

  • October 23, 2017
  • 1 reply
  • 641 views

Ich habe bei cotec Adobe Acrobat Pro 2017 für Lehrer gekauft. Die von Ihnen angegebene Seite, auf der ich dien Berechtigungsnachweis hochladen soll, um die Seriennummer zu erhalten, funktioniert nicht.

Wo und wie kann ich meinem Berechtigungsnachweis hochladen, um die Seriennummer zu bekommen

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Correct answer AnandSri

Hi Karinb,

As per the description above, you are not able to find the Serial number/Product Registration number of Acrobat Pro 2017 through your current Adobe ID, Is that correct?

The record shows that the Acrobat Pro DC subscription (Annual) which you had on your current Adobe ID is canceled and inactive.

You don't have any active subscription of Acrobat Pro 2017 on your current Adobe ID, for more details, please log in  on Adobe.com>Manage account>Plans and Products. And you can check the details of the Plans.

You may also refer to Manage your Creative Cloud membership

Hope this helps.

Regards,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
October 23, 2017

Hi Karinb,

As per the description above, you are not able to find the Serial number/Product Registration number of Acrobat Pro 2017 through your current Adobe ID, Is that correct?

The record shows that the Acrobat Pro DC subscription (Annual) which you had on your current Adobe ID is canceled and inactive.

You don't have any active subscription of Acrobat Pro 2017 on your current Adobe ID, for more details, please log in  on Adobe.com>Manage account>Plans and Products. And you can check the details of the Plans.

You may also refer to Manage your Creative Cloud membership

Hope this helps.

Regards,

Anand Sri.