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Participant
December 2, 2021
Question

Unable to open large pdf files of 1.9 GB

  • December 2, 2021
  • 1 reply
  • 15057 views

We are unable to open large pdf files of size 1.9GB using the Adobe Acrobat Pro DC (32-bit) application.

Is there any limitation on the file size that can be opened in Adobe Reader, if Yes what is the file size limitation.

Or if it is based on the pages, then what is the limitation on the number of pages that can be viewed from a pdf file using Adobe Acrobat Pro DC (32-bit) application.

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
December 2, 2021

Hi Kiran

 

Hope you are doing well and sorry to hear that. As described, you are unable to open large pdf files of 1.9 GB

 

What happens when you try to open such PDF file? Do you get any error message? If yes, please share the screenshot of the same for a better understanding.

 

What is the version of the Adobe Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 21.07.20099 installed. Go to help > check for updates and reboot the computer once.

 

Also, please go through the correct answer marked in a similar discussion https://community.adobe.com/t5/acrobat-discussions/is-there-a-pdf-size-limit/m-p/4387327#M12286 and see if that works for you.

 

Regards

Amal

Participant
January 27, 2022

My Adobe Acrobat Pro DC; Continuous release/version 2021.011.20039, would open a 5 GB pdf file 3 weeks ago. Now it won't open any of my files that are 1 GB and above. (These are files that it would open 3 weeks ago.)

What happened? And what do I need to do to fix this?

Thanks!

Sue

Legend
January 27, 2022

Susan, what is the message that you get?