Unable to open PDF file in Microsoft outlook

Question

After installing Adobe Acrobat. I always have issue opening PDF files from Microsoft outlook.

When I click on the file, there is no responds.

I have to end Adobe application in Task manager inorder to open the file from Outlook.

This issue happens everyday and my Adobe application is up to date.

This issue only happens with Adobe Acrobat. The adobe reader ( Free Version) is working fine with Outlook.

Any mutiple ppl that I know having the same issue like me.

Can anyone advise what I can do withe setting inorder to resolve this issue?

Thank you

Tariq Ahmad · Answer

Sorry for the delayed response and troubled experience.

Ensure your copy of Adobe Acrobat is updated. To check for updates, launch Acrobat > Help > Check for updates.

If possible, restart your machine once. Then, reproduce the issue, and let us know if that helps.
Also, you may try to disable the Protected view: https://helpx.adobe.com/acrobat/using/protected-view-feature-pdfs-windows.html check the instructions in the help document.

Let us know how it works.

~Tariq

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