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Participant
May 27, 2025
Answered

Unable to open PDF files

  • May 27, 2025
  • 1 reply
  • 418 views

Hello,

 

I am helping someone open a linked PDF file within a PDF file, but it does not open.

 

A Security Warning appears, I click Allow, the prompt appears two more times, I click Allow, but the file does not launch or open,

 

Here is the prompt image:

 

The main file with links in it is on the work network and we are trying to click the links to access other files in the same path folders, 

 

Please help, thank you!

Correct answer realistic_knight7938

This was solved thanks to Adobe Support, Preferences, Security, Disable Security and Enhanced Security, re-launch Adobe, try again and it works, thank you!

1 reply

realistic_knight7938AuthorCorrect answer
Participant
May 27, 2025

This was solved thanks to Adobe Support, Preferences, Security, Disable Security and Enhanced Security, re-launch Adobe, try again and it works, thank you!