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MIKE2273164826hs
Participant
January 29, 2022
Question

Unable to preview pdf files in Outlook using Pro DC

  • January 29, 2022
  • 1 reply
  • 1050 views

Hello,

 

I am unable to preview pdf files in Outlook using Pro DC (I am using Pro DC, I do not have reader) with Office 365 and Windows 10. All of the solutions that i find are for Read not Pro. I have checked outlook trust center settings and verified that the "turn off attachment preview" box is unchecked. Under Attachment handling there is no PDF handler listed to select. In Pro DC under preferences, enahanced security i have made sure that Enable protected Mode at startup is not checked and Protected View is set to Off.

    This topic has been closed for replies.

    1 reply

    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    January 30, 2022

    Is the Acrobat ribbon showing in Outlook?

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    M
    MIKE2273164826hsAuthor
    Participant
    January 31, 2022

    Hello,

    Yes, I have an Acrobat tab in the ribbon accross the top of Outlook. Within that ribbon there Convert, Preferences and Archive. Within Preferences there is only Change conversation settings.

    -Mike-

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