Unable to print single sided from Adobe Reader on Mac

Question

I am using Acrobat Reader 2025.001.20693 on Mac Sequioa 15.6.1

All of a sudden I am unable to print single sided.

My process is:

File > Print which brings up the print dialog (right side of screenshot). I press the Printer button at the bottom (note that there is no option in the print dialog regarding single or double sided). This brings up the second dialog (on the left below). Note that double-sided is set to "off". When I select the Print button (again, left hand dialog below) the dialog closes and nothing happens. I then select the Print button from the remaining dialog (right dialog below) and it prints double-sided.

This is EXTREMELY FRUSTRATING!!!! How do I make it stop? I've deleted the printer and all drivers, have reinstalled everything (this has taken 4 hours so far) and nothing works.

This happens whether I'm printing from the Adobe Reader app installed on my Mac, or printing from within Chrome with the extension installed.

creative explorer · Answer

@bdouglasoz On your Mac, you could reset the printing system on the MAC, since it is working for you anyways - System Settings - Printers & Scanners. Right-click in the empty space on the left-hand list of printers. A menu will pop up.

After the reset, re-add your printer. This should force the system to rebuild the printer's settings from scratch.

2. The second option is going to the front panel on the Epson ET-5150, and use the touch screen on the printer's control panel to navigate to the "Settings" or "Setup" menu look for a setting related to duplex or double-sided printing. Some Epson models have a setting that determines the default behavior for all print jobs. If you can't find a specific setting for double-sided printing, a "Restore Default Settings" or "Factory Reset" option on the printer itself can be a powerful tool. This will clear all custom settings and revert the printer back to its original factory state. Note that this will also clear any Wi-Fi settings, so you'll have to reconnect the printer to your network afterward.

3. On my Epson Printer, WF-7840, I have it turn-off...

Even though, on my screen it says it's off. I can use the drop-down menu, and change the settings to be two-sided:

And yet, it will print two-sided even though, I go back to layout it's off. So, I need to make sure I turn off on the two-side printing too! Maybe it's Epson thing!

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