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Kevin26953460tk2v
Participant
November 4, 2022
Question

Unable to print some pdfs after Sept 22 update of DC reader

  • November 4, 2022
  • 1 reply
  • 381 views

I use Reader DC on Win7 desktop. Update Sept 2022 corrupted printing PDFs. It used to list my printers but only pop up option now 'print to file'. Pulling down printer gives lengthy wait / preview then I can continue but some PDFs regardlessly want to save to *.prn and I cannot counter. How do I remove Sept update and any links to Google or completely uninstall DC Reader and replace XI reader. Net says others had trouble fully uninstalling usingWin7.

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
December 14, 2022

Hi @Kevin26953460tk2v,

 

Hope you are doing well. Sorry for your experience with Acrobat DC and the delayed response.

 

Would you mind trying to repair the installation by going to Help-> Repair Installation?

 

Also, since Windows 7 is now End-of-life for support, the application and its functions may or may not work to their full capacity on the platform. 

We suggest you upgrade your Operating System to at least Windows 10 to utilize the application's full abilities. 

 

You may refer to the given link to learn more about the minimum system requirements for Acrobat: Adobe Acrobat system requirements supported platforms

 

Hope this helps.

 

-Souvik.

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