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Participant
August 7, 2024
Question

Unable to share doc after making redactions

  • August 7, 2024
  • 1 reply
  • 381 views

I want to be able to make suggestions to readact, save the PDF and share with someone else to approve the redaction. I undertsand this is possible as I have seem my co workers do this. However, every time I make the redaction (but don't actually apply it), click save and then go to share a link an error message displays that states ' Remove any attachments in the comments panel to share or turn off commenting to share with the attachments'. The only refenece I can see in the comments section is that I have made a redaction. In preferences, I have turned off every function in comments section and restarted my computer and the issue still persists. Can you please advise what I can do to resolve this issue please? 

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1 reply

try67
Community Expert
Community Expert
August 7, 2024

Are you sharing via the Adobe Cloud, or as a direct attachment?

You can just attach the file directly to an email, if Acrobat is giving you issues...