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H
Heatonmax
Participant
April 12, 2017
Question

Unable to share pdf portfolio on MS Sharepoint/onedrive or dropbox.

  • April 12, 2017
  • 1 reply
  • 4996 views

Trying to share pdf portfolio on MS Sharepoint/onedrive or dropbox.  Recipients get a page from Adobe:  For the best experience, opon the pdf portfolio with Acrobat X or Adobe Reader X or later.  Nothing more.  Cannot view or download the file

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1 reply

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
April 12, 2017

Hi Heatonmax,

That is normal, they might be trying to open the file using browsers and most of the modern browser don't use Adobe's functionality to view pdf's.

And portfolio can be viewed only in Adobe Reader or Acrobat. I would suggest you recommending your recipients to download the file and open in Reader.

Let us know if that helps.

-Tariq Dar.

H
HeatonmaxAuthor
Participant
April 12, 2017

I have reader and Acrobat X and Acrobat DC and I cannot open the file once posted to the cloud.

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
April 12, 2017


That is very strange

Can you share the link and the original document with me? You can upload the document to GoogleDrive or DropBox or Adobe Send and share the link with me via private message How Do I Send Private Message

Will be waiting for your response.

-Tariq Dar

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