Unable to share signed document - Acrobat 2020

[MCDC_IT]

We have an issue with Acrobat 2020 where a user adds a signature to a PDF document they no longer have the ability to share the document.  The "share" icon becomes greyed out.  The ability to share the document is available prior to signing.  

[AkanchhaS]

Hi @MCDC_IT 

Sorry for the delay in response. 

Depends on how you are applying the signature. Is it a Digital Signature or Fill & Sign method.

This is correct! Signing locks the document. Your document-sharing options will be disabled and limited to these options:

Or you can do it the other way around:

• Use Fill & Sign tool to apply the signature
• Use Ctrl+s or File>save/save to save the file
• Once saved, you can use the Share option

Thanks,

Akanchha