Unable to Sign In to Acrobat

Question

Writing this to know if there are solutions for this kind of issue. I downloaded the Creative Cloud Desktop App (works fine) then I downloaded the Acrobat in the CC Desktop App. Once the installation was completed, I tried logging in my account using the "Sign In" button located on the Upper Right corner of Acrobat but no sign-in acct is prompting out. I even tried going to Help>Sign In and nothing ever happens, it is only prompting "Initializing registration... Please retry after a few minutes" and once I press Okay/Quit it just closes the Acrobat.

I already tried some of the threads posted here and non of it solved my issue.

Louie Paulo · Accepted Answer

The discussion and resolutions on the link above didn't work for me, so I just run "chckdsk /f /r" on cmd and it worked fine after that. Thank you for commenting though.

monte6C19 · Answer

I have been using Adobe Acrobat (2011) and the Elements package (2016) for years now.

All the sudden, I get an advisement that I need to sign-in.

This comes up anytime I try to open a PDF, or save a doc as a PDF. I can’t open the software from the desktop.

I’ve tried signing in and I get to the point it takes the serial number. But then I get the “sorry” message.

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