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Participant
June 12, 2023
Question

Unable to sign pdf documents

  • June 12, 2023
  • 1 reply
  • 341 views

When I create a pdf and need to sign the document, I have for many years selected Certificate, Digitally sign, draw the box, select my signature and enter password and the document signs. But recently after I draw the signature box the screen goes black and stays like that no matter how long a period I give it. I have uninstalled and re-installed the software, deleted and created a new digital signature but all to no avail.

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1 reply

ls_rbls
Community Expert
Community Expert
June 12, 2023

Hi @William29803499b7et ,

 

See if the answer that I shared with another user recently is relevant to your case: