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C78004923S
Participant
March 30, 2018
Question

Unable to sign pdf forms and receive an APPEARANCE INTEGRITY REPORT

  • March 30, 2018
  • 2 replies
  • 16871 views

I have a user that is using Adobe Acrobat Pro 2017 and she is unable to sign pdf forms, when I check the review details option the "Appearance Integrity" Report shows the following:

-  4000 unrecognized PDF content

- 1001 comment or form field may silently change

- 1008 document contains hidden behaviors

- 1005 the document contains an XFA based form

I uninstalled the software, deleted all remaining folders, removed the certificates, cleared the SSL state, and restarted the computer. After re-installing the software she still have the same problem.

Any assistance is much appreciated 

2 replies

G
Gabrielle37062225hk3w
Participant
April 29, 2024

So.. has anyone found a solution yet? Same problem has only started with my adobe... Used to work fine before

    E
    efficient_hand0942
    Participating Frequently
    October 20, 2025

    I have the same sh... problem here. Never had any issues before.
    We save PDFs prepared for signing with signature fields for our ArtWork Approval workflow. We have to digitally sign countless documents in a row. This has worked really well and efficient purely with keyboard navigation up to now.

     

    Now EVERY signature requires an additional two clicks, which in my opinion is completely superfluous, anoying and time-consuming!

     

    @Adobe please stop making your programs worse with every update! I miss the time, where the updates came by CD-Rom and the new version was actually an improvement on its prior version.

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    March 30, 2018

    Are there signature fields in the XFA forms?

    C
    C78004923SAuthor
    Participant
    March 30, 2018

    Yes with the red 'sign here" tab

    C
    CrisT5C95
    Participant
    November 6, 2021

    Hi Joana,

     

    Sorry to hear about the trouble caused.

    For better understanding of this issue, could you please confirm the exact steps performed to sign a document, as well as screenshot of the error message. 

    Also, have you started experiencing this issue immediately after installing the update?

     

    Thanks,

    Akanchha 


    Hi Akanchha,

     

    Having same issue here.
    Started after installing an update.

    Basically I follow next steps..

    I click..
    Adobe Acrobat DC..Tools..Certificates(open)..select document..Digitally sign..select Digital ID(Continue)..select a rectangular shape where to apply the signioture..Sign(that's where the issue is.. Sign is dark blue but doesn't work).

    By clicking the Review above Sign...it shows
    Appearance Integrity report..
    Report code: 4000
    Descrption: unrecognized pdf content

    Thx








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