Unable to subscribe to the AI assistant

[L_999]

Hello I am trying to subscribe to the AI Assistant in Adobe Acrobat but I am getting a system error that says "We are unable to process your request. Please try again later"

If there a region lock for Ai or is this just a bug?

I managed to use the trial points, I enjoyed it and wanted to subscribe to the full service.

[Claudio C M Rocha]

I never had the chance to even check out the AI assistant feature (user located in Brazil). I'd really like to know how much of the publicity videos are actually realistic.

[Tariq Dar]

Hi @Claudio C M Rocha, 

You can try it on Acrobat desktop and you can try it on Acrobat Web: https://acrobat.com as well. 

let us know if you have further questions. You may also check this help page: https://www.adobe.com/acrobat/generative-ai-pdf.html

~Tariq 

[Tariq Dar · Accepted solution]

Hi @L_999, 

Thanks for reaching out. We are sorry for the delayed response and troubled experience. 

I checked your account details and see you now have an AI assistant subscription.  

Please let us know if you have any questions. 

~Tariq