Unable to use Fill & Sign option

[suzanneh28599241]

I have already created a signature and initials.  When open up my next 2 documents the pen and Sign on the toolbar is inactive. But yet I have already created, signed and saved a signature for another document I signed. HELP!!!

[Adorobat · Accepted solution]

Hi suzanneh28599241,

Please visit the following links which discuss the same topic:

HowThe fill & Sign tools are all grayed out. How do I fix this? (Acrobat Reader)

Why is my 'SIGN' panel greyed out in X1 Pro 11.0? - 'signing' IS 'allowed' in permissions...

Adobe Reader XI sign and fill grayed out

Thank You,

Shivam

[forebrain]

I got into a loop a few days ago trying Fill & Sign. However I discovered that if you only want to sign with stylus, use "Comment" function. It works flawlessly. Just click the pencil tool to sign with mouse or stylus.

[forebrain]

When I clicked Fill & Sign, then "Sign yourself" icon, the first popup shows Add Signature. Add Initials. When I clicked Add Signature, the entire screen is overlayed with dark grey, with no popup or window to continue. Not even a "Cancel" option. The 3 dots on the top left corner do not work. In effect the window hangs and I have to force quit. I did this several times. It's maddening.