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Participant
November 15, 2024
Question

Unable to validate my purchased Adobe Acrobat Pro 2019. Sign in does not work!

  • November 15, 2024
  • 1 reply
  • 304 views

I have purchased Adobe Acrobat DC 2019 and it was working fine for many years until I reinstalled Windows and needed to install all my applications again.

 

Acrobat Pro DC 2019 After install shows this sign-in for activation and it stays on "Loading..." forever. This renders the whole thing useless!

 

What are my options at this state?

 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
November 21, 2024

What is your OS and version? Is that supported by the version of Acrobat that you have?

 

BTW: You have either Acrobat DC or Acrobat 2019. DC is the subscription version of the program and should upgrade to the latest version.

ABAMBO | Hard- and Software Engineer | Photographer