Copy link to clipboard
Copied
When upgrading Photoshop and InDesign early December, (for which I pay subscriptions), I also installed Acrobat DC, thinking I was just upgrading my Acrobat X (10.1.16). I now find I have installed a trial version of DC, and will have to pay if I wish to use it beyond 7 days. I'm happy with 10.1.16, never use the cloud, so wish to get rid of DC. Is it simply a matter of using Acrobat Uninstaller – I want to be sure it uninstalls JUST DC, and not earlier versions.
Copy link to clipboard
Copied
Hi John,
Yes, you need to run Acrobat uninstaller as seen in the screenshot below. You can also check if you are uninstalling DC by clicking Adobe Acrobat and check the version number (screenshot below).
-shivam


Copy link to clipboard
Copied
Hi johnh,
As per the issue description mentioned above, you want to uninstall acrobat dc trial installed on the machine, is that correct?
To uninstall acrobat dc on windows, navigate to programs & features > locate acrobat dc > uninstall.
On mac, go to applications > acrobat Pro dc, select the acrobat dc uninstaller
You may also refer to the steps given in the following links for the same:
Manually uninstall Acrobat Standard 7.x on Windows OS
Installing, uninstalling Adobe Acrobat X | Mac OS
Thanks,
Shivam
Copy link to clipboard
Copied
Thank you Shivam.
Yes, I want to uninstall Acrobat DC Trial from an iMac running OS Mojave 10.14.1.
In the Applications folder, there is a "Adobe Acrobat DC" folder which is presumably the one I want. Inside that folder are three files – "Acrobat Distiller", "Acrobat Uninstaller" and "Adobe Acrobat".
The "Acrobat Uninstaller" is not labelled to show it uninstalls specifically Acrobat DC. Please reassure me that if I run it, ONLY Acrobat DC will disappear, and my previous version (Acrobat X, v 10.1.16) will remain.
Thanks ... John H
Copy link to clipboard
Copied
Hi John,
Yes, you need to run Acrobat uninstaller as seen in the screenshot below. You can also check if you are uninstalling DC by clicking Adobe Acrobat and check the version number (screenshot below).
-shivam


Copy link to clipboard
Copied
Thank you Shivam.
It worked fine!
Find more inspiration, events, and resources on the new Adobe Community
Explore Now