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Participant
May 26, 2022
Question

Uninstall Adobe CC FREE trial

  • May 26, 2022
  • 1 reply
  • 628 views

I purchased a Seagate External Hard Drive last month and Adobe keeps asking for my bank details. I have no intention of purchasing or subscribing to Adobe. Now it keeps asking me for my date of birth. I would just like to uninstall this FREE trial. I cannot afford it. I just simply purchased another hard drive.

 

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1 reply

AkanchhaS8194121
Legend
May 26, 2022

Hi Alan, 

 

Looking at the description given above it seems like you have used the trial version of Adobe CC version and now the trial has been over. If you do not wish to continue, you can simply uninstall the existing app/s using this cleaner tool.

Click on How to use the Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

 

Thanks,

Akanchha 

Participant
May 28, 2022

Clicked on DOWNLOAD it then asked to ALLOW changes..YES  Then a black box appears asking e- English or f-Japanese. Press e on keyboard nothing. No other things to do. Grrr

Eric Dumas
Community Expert
Community Expert
May 28, 2022

Can you confirm which operating system you are using?