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Participant
February 19, 2024
Question

Unknown charge 044-207-3650 Adobe Systems Software IE

  • February 19, 2024
  • 1 reply
  • 1917 views

Hi, today Adobe charged me for 12.99 euro for something called "ADOBE SYSTEMS SOFTWARE" code  044-207-3650. It's odd because I don't have any premium plans, only the free one. Dear Adobe, can you explain it to me?

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1 reply

try67
Community Expert
Community Expert
February 19, 2024

You should contact Adobe directly for help with this issue, using one of these channels:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...