Unsubscribe trial of Acrobat Pro DC

Question

I recently downloaded the Acrobat Pro DC Trial.  I have seven days for this Trial.  I realize  now that I only need the regular Adobe Acrobat.  How do I unsubscribe to the Acrobat Pro DC Trial so that I won't be charged?  If I uninstall the program, will that be sufficient?

Amal. · Answer

Hi There,

Thank you for reaching out. As described above, you want to unsubscribe trial of Acrobat Pro DC, correct?

Checking the details, we found that you have a 7 day trial for Adobe Acrobat DC and it will auto expire after 7 days. uninstalling the application wont work as the subscription will be active for the 7 day trial period.

If in case after 7 days you get charged for the subscription, you may cancel the subscription online using the steps provided in the help article https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html

Alternatively, you may also contact the customer support using the link - https://helpx.adobe.com/contact.html

Hope this helps

Regards,

Amal

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