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M
Marc Poelman
Participant
January 21, 2020
Question

Unwanted Acrobat DC Update in my Update list -> cannot remove it from that list

  • January 21, 2020
  • 1 reply
  • 1097 views

Hi,

 

 

This keeps comming back resulting that I cannot do an Update All.

How can this be removed from the update list.

 

Thanks

Marc

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
January 22, 2020

Hi Marcp

 

We are sorry for the trouble. Would you mind sharing more information about the issue you are experiencing so we can look into it and assist you better? Please share the screenshot of the issue for a better understanding.

 

Regards

Amal

M
Marc PoelmanAuthor
Participant
January 22, 2020

Hi,

 

I tried to include a screenshot in my initial message but the failed for some unknown reason.

Let's see if this works now.

Know, also that I've cleaned stuff on my PC, including registry.

Did install the trial-version of DC hoping that after the uninstall it would disappear from my Installed list.

Nothing worked so far.

 

Regards

Marc

 

Amal.
Amal.
Legend
January 24, 2020

Hey Marc,

 

Thanks for sharing the screenshot, it really helped in understanding the issue. 

 

As you want to remove the Acrobat DC update from the update list please try the following steps:

 

 

Let us know how it goes. 

 

Regards

Amal

 

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