Update Adobe Acrobat Pro DC 2015

Hi Tushark,

Thanks for getting back to me.

1. Yep.

2. Already uninstalled, so no idea, but it would have been the latest one, from your web page.

3. Here we go:

4. The only Adobe one I can find is „creative cloud“.

Anything else?

Cheers,

Lars

Am 13.04.2017 um 22:04 schrieb Tush2 <forums_noreply@adobe.com>:

Update Adobe Acrobat Pro DC 2015

created by Tush2 <https://forums.adobe.com/people/Tush2> in Installing, Updating, & Subscribing to Acrobat - View the full discussion <https://forums.adobe.com/message/9452604#9452604>

Hi Lars,

We are sorry for the inconveniences that you are facing. To understand your issue better, we would need following information from your machine :

1. I suppose, 2015.006.30306 was the version of Acrobat on which you were having problems while updating. Am I correct?

2. Please provide the full version number of the Acrobat which gave you 30 days test trial?

3. Install.log, To fetch this log, go to

Finder -> Go -> Go to Folder

type "/Private/var/log" (without quotes) and hit enter and find the log in the opened folder.

4. Please share all the logs present under '~/Library/Logs/Adobe/'.

Please see How to share a document <https://forums.adobe.com/thread/1408375> if you need any help in sharing the files.

Thanks & Regards,

Tushark

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9452604#9452604 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9452604#9452604

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Installing, Updating, & Subscribing to Acrobat by email <mailto:discussions-community-acrobat-installation_and_update_installation@adobe-v8.hosted.jivesoftware.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=4714>

For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.

This email was sent by Adobe Community because you are a registered user.

You may unsubscribe <https://forums.adobe.com/unsubscribe.jspa?email=l.hahn%40gmx.de&token=4464dc9f90af645b45c218d535fa86180916c6c5fe08bc2546564c20377d53de> instantly from Adobe Community, or adjust email frequency in your email preferences <https://forums.adobe.com/user-preferences!input.jspa>