Skip to main content
W
Will92101
Participant
November 5, 2020
Answered

URLs break (added &s) when using File > Print > Adobe PDF

  • November 5, 2020
  • 2 replies
  • 1292 views

So this is driving me crazy.  On both Outlook 365 email and Word 365 docs (maybe others) when I create a PDF by the Printing function i.e.  File > Print > Printer (Adobe PDF) the web links don't work. 

 

But if I take the same document, and create PDF what I think is the add-in macro... File > Create Adobe PDF... it works fine.  

 

So take this link: http://qcode.us/codes/atascadero/view.php?topic=9-3-3-9_3_330&frames=on

 

The document that is created via the print driver looks the same as above both in the PDF and in the chrome window. after I click on it.. but it does not work.

 

When I copy the URL from the chrome window and paste into a text editor, it looks like this:

http://qcode.us/codes/atascadero/view.php?topic=9%E2%80%903%E2%80%903%E2%80%909_3_330&frames=on

 

I know it's wacky.... Here is what it looks like.

https://www.loom.com/share/c0b5f2a736d1477e8076b4f4b581c15d

 

Any ideas?

 

Running Acrobat Pro DC 2020.012.20048 on most recent Windows 10 Pro.

I know this has to be somewhere in this forum already. but I could not find it. Sorry for the repeat.

 

This topic has been closed for replies.
Correct answer swapnilsrivastava
 

Hi Will,

 

Thanks for reporting the issue over here.

By default the URL encoding would happen while printing; if one doesn't wants the same (same as your case). Please follow the following steps.

 

  • Open Doc/Any app and add the link we want to convert (or use any file with link)
  • Click on Print button or Press Control + P
  • Select "Adobe PDF Printer" from the list of available printers
  • Click on Printing Preferences
  • Uncheck the "Rely on system font checkbox
  • Click OK and Print the same

 

Recording : Link

 

Please do let us know, if anything is required from our end.

 

Regards,

Swapnil Srivastava

2 replies

swapnilsrivastava
Community Manager
swapnilsrivastavaCommunity ManagerCorrect answer
Community Manager
November 16, 2020
 

Hi Will,

 

Thanks for reporting the issue over here.

By default the URL encoding would happen while printing; if one doesn't wants the same (same as your case). Please follow the following steps.

 

  • Open Doc/Any app and add the link we want to convert (or use any file with link)
  • Click on Print button or Press Control + P
  • Select "Adobe PDF Printer" from the list of available printers
  • Click on Printing Preferences
  • Uncheck the "Rely on system font checkbox
  • Click OK and Print the same

 

Recording : Link

 

Please do let us know, if anything is required from our end.

 

Regards,

Swapnil Srivastava

try67
Community Expert
try67Community Expert
Community Expert
November 6, 2020

This is fine. "%E2%80%90" is the URL encoding for a hyphen.

W
Will92101Author
Participant
November 7, 2020

Thanks for the reply. Yeah, I know it should work, but try it see for yourself.  Click here that works:

 

http://qcode.us/codes/atascadero/view.php?topic=9-3-3-9_3_330&frames=on

 

and this one does not:
http://qcode.us/codes/atascadero/view.php?topic=9%E2%80%903%E2%80%903%E2%80%909_3_330&frames=on

 

And to add to the mystery, I discovered when I use the Microsoft PDF Print driver i.e. File > Print > Printer (Microsoft Print to PDF) links DO WORK. 

 

Ahhhh....


W
Will92101Author
Participant
November 12, 2020

Does Adobe have support for Acrobat Pro?  How do I open a ticket?

 

Thanks.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices