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December 15, 2022
Question

User Interface/ Features Broken

  • December 15, 2022
  • 2 replies
  • 1325 views

I can open PDFs but no other features work. Can't see tools let alone use them. Buttons are missing/ unresponsive. I've tried re installing Adobe Pro but issue wasn't resolved. Only way to exit application is force quit. Recently upgraded to pro on free trial, but issues appeared 2 days after this. Windows 11 computer. Please see attached screenshot of my display. Thanks in advance.when Adobe Acrobat is opened

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2 replies

lowbarge
Participant
February 23, 2023

Users: Acrobat installations are completely broken!

Adobe: *crickets*

Participant
December 15, 2022

I have the same issue with Adobe Pro on Windows 10 and it started about two weeks ago.

 

try67
Community Expert
Community Expert
December 15, 2022

If you can access the Help menu, try running a Repair Installation.

If you don't, uninstall the app, then run this tool:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Then install it again.