Skip to main content
Participant
September 2, 2021
質問

Using activation keys for Adobe acrobat DC

  • September 2, 2021
  • 返信数 3.
  • 1766 ビュー

Hi All,

 

Just after a bit of advice, my Adobe acrobat DC subscription has been deactivated due to "fraudulent behaviour" 

 

The key that was used was purchased from a third party, and descibed as legitimate, otherwise i wouldn't have purchased it.

 

Is it allowed to use purchased keys from other sources?

Has anyone else had this problem?

 

Thanks. 

 

Kind Regards,

- Fab577

 

 

このトピックへの返信は締め切られました。

返信数 3

Legend
September 2, 2021

Of course, a seller saying a code is legitimate doesn't make it so. In fact, such a phrase strongly suggests a fake. 

Amal.
Community Manager
Community Manager
September 2, 2021

Hi there

 

++ Adding to the discussion

 

What happens when you try to use the serial number? do you get the error message for revoked or invalid serial number? If yes, please check the help page https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

 

Regards

Amal

try67
Community Expert
Community Expert
September 2, 2021

Acrobat DC doesn't have any "activation keys", which makes me suspect you probably purchased an illegitimate volume license, or something like that.

Adobe does sell through third-parties, but they have to be recognized resellers. Otherwise you're very likely to get pirated software, if you're lucky, and all kind of viruses or malware, if you're not.