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J
JonMcD
Participant
October 1, 2019
Question

View PDF after Saving not working

  • October 1, 2019
  • 1 reply
  • 1903 views

Right now I am experiencing an issue when I save as a PDF in Illustrator, it doesn't show the file in Acrobat. Yes, "View PDF after Saving" is checked. 

(This is what shows after I save as a PDF in Illustrator with the "View PDF after Saving" checked.

 

Thanks!

Jonathan

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    October 2, 2019

    Hey Jonathan,

     

    If I understand the process correctly, you had a illustrator file that was saved as pdf and later on it was open using Acrobat DC.

    Would you mind confirming the exact workflow of creating pdf? 

    1- You must try saving file as "Adobe PDF" not just PDF. Or you may use "Create PDF" tool to import an Ai file to pdf. 

    2- Or export Ai file as .pdf rather than using "Save As"

    3- How about normal pdfs opened within Acrobat, which aren't created using Acrobat? Does it open fine?

     

    Let us know the result. 

     

    Thanks,

    Akanchha 

     

    J
    JonMcDAuthor
    Participant
    October 2, 2019
    The file is created in Illustrator, then when I am saving as a PDF with the option to "View PDF after Saving" it shows the (Image above). I tried reinstalling Acrobat and Illustrator to see if that would resolve the issue, but it does not.
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