Welcome to the new Adobe Acrobat Support Community

Forum|Forum|6 years ago
September 11, 2019
4 replies
5676 views

Hello & Welcome to the new Adobe Acrobat DC Community platform.

My name is Ashim and I am your community manager responsible for managing this community along with @Tariq Ahmad and @AnandSri. We are super excited to have you here.

This will be a one-stop-shop for all your queries, doubts, and the occasional pat-on-the-back feedback for the Adobe Acrobat DC universe.

If you have any questions or comments, please feel free to post here. We are listening!

This topic has been closed for replies.

S

shamsurboss

Participant

Delete this/my post

Y

yn68_2

Inspiring

Technically wrong thread for questions like this. Up one more then create New Conversation.

To fix your issue though click from your menu:

Edit>Preferences, then click General category. Uncheck "Open documents as new tabs in the same window." Restart Acrobat.

You can also just drag an open tab from Acrobat to create a new window.

MinusZero

Participating Frequently

It is hard to get excited about a new forum design when Adobe dumped the Livecycle forum. It is a shame you didnt realise how active it was. Thanks for making things harder for me when i need a solution. *raging expletives*

AnandSri

Community Manager

Hi MinusZero,

We're sorry for the trouble you had, the Adobe LiveCycle designer forum is up and all the content is available, you can access the forum space from the URL https://forums.adobe.com/community/livecycle/livecycle_designer_es/content

Thanks for your time and patience.

Regards,

Anand Sri.

Y

yn68_2

Inspiring

Few minor items quickly going through:

While in a sub-forum (Standards and Accessibility, for example) clicking back from reading a thread takes me back to the general Acrobat forum instead of staying within Standards and Accessibility. That's slightly frustrating as the S&A isn't listed by default without clicking the +5 icon to reveal it within the keyword list at the top of the forums. Would it be possible to set this up so that I can move back and forth between threads and the sub-forum they are part of instead of bypassing the sub-forum going straight to the top app forum? that's a LOT of clicks just to read the next post.
Second, I noticed many of the newest post (before today) are dated Augst 21, 2019. I know there have been several threads created since then that are not showing up in the discussion list. Checking my email notifacations I see that my link still goes to one of the newer discussions from August 31, 2019 (though the design is the old layout). Clicking BACK from that discussion thread takes me to the general Acrobat forum again skipping the sub S&A forum the thread is part of. Returning to the S&A sub-forum and I do not see a reference to the newer posts again. It's like they exist, but I can't find them through this new interface.

Perhaps I am missing something obvious.

Thanks in advance for your help,

T

Tariq Ahmad

Author

Community Manager

Thank you so much for taking your team to help us with your observations on our new Community experience.
Just to clear we don't have sub-forum concept anymore. But to have a similar categorization of posts we have now topics.
And to answer your first question, if you have selected a Topic(Sub-forum) you have to click on the Topic again to get out of that selected (Topic or subspace), you don't need to click on back button of a browser to do so.
And to answer your second question. We were aware of it and we apologise for the experience. And is also the reason we kept an alert on every space and subspace of our old forums. Part of that alert is "Between August 22nd through the launch date of September 9th, we will be transitioning our Creative Cloud, Document Cloud, eLearning Suite, and Technical Communication Suite community experience. During this time, we wanted you to be aware that all new threads posted and replies to existing posts in these forums will, unfortunately, be lost. " 

Tariq Dar