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diruja
Participant
October 4, 2019
Answered

What happens to my files if I uninstall ?

  • October 4, 2019
  • 2 replies
  • 21988 views

Hello all.

 

My son's school offers a subscription to Adobe Pro DC, which we used last year.....they register for him and we were sent the link to install.    Now, the software on our Mac says "expired" becuase it's been over a year.  Makes total sense.

 

So he was just given a new "subscription" from his school for this year and the school provided the link to "install". When we attempt to install, we are given a notice the computer already detects Adobe Pro DC  and will not allow us to proceed with the install (I was hoping the software would detect is it's "renewing"  -  but no.) Anyway,   I thought about uninstalling the old subscription/installation and then proceeding with installing the new subsription/installation, but I am worried about losing all of his files.    

 

Would appreciate suggestions on what to do.  Thank you!

    This topic has been closed for replies.
    Correct answer try67

    To your actual question: Nothing. Uninstalling does not affect any of the PDF files you have on your computer. Of course, you might not be able to open them unless you install some other PDF viewer, though.

    2 replies

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    October 4, 2019

    To your actual question: Nothing. Uninstalling does not affect any of the PDF files you have on your computer. Of course, you might not be able to open them unless you install some other PDF viewer, though.

      R
      RIA Ottawa
      Participant
      August 19, 2021

      Finally I found an answer to what I thought was a simple question. So I should still be able to open files that were stored on Acrobat DC, through Acrobat Reader on my computer. Is that correct?

      try67
      Community Expert
      try67Community Expert
      Community Expert
      August 19, 2021

      Correct.

        T
        Test Screen Name
        Legend
        October 4, 2019

        Don’t install again. That’s not needed when you renew. The renewal belongs to your Adobe ID, and should be picked up automatically. 

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