What is this strange box near my mouse cursor? How to remove it?

[f-sky]

I'm using Acrobat Pro DC 2019 on macos.

[Amal. · Accepted solution]

Hi There,

Thanks for reaching out. As described above you want to remove the box near the mouse cursor, correct?

This appears when you select the select tool form Adobe Acrobat/Reader. It is a design behavior and there isn't much that can be done in this situation. 

You may use the Adobe wish form to file a feature request with the product team - https://www.adobe.com/products/wishform.html

Regards

Amal

[f-sky]

Thanks for your response. I thought it was a bug, but it turns out to be a feature. I can only accept it although it seems not to be that beautiful.

[Playit5EC1]

kindly please rlease some patch to remove these cursors.. just cant be with it.. until then.. you lost a customer. i am moving to sumatra pdf or some other which is not distracting /pain on my eyes . adobe is over for me just because of this cursors design forced on me.

[David25095455099f]

Hey, I'm having the same issue. Do you manage to get it off? 
According to Amal is a "feature" that shows once you click on the "select tool", but it's not true. I just select the same tool on another computer and the cursor doesn't have the gray box.

[Amal.]

Hi there

Would you mind sharing the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.1.20142 installed. Go to Help > Check for updates and reboot the computer once.

Thanks

Amal

[David25095455099f]

There you go.
At this point, the only thing I haven't try is a fresh install.

[Bernd Alheit]

What happens when you close the comment tool?

[David25095455099f]

Nothing.