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barbarah78845132
barbarah78845132
Participant
October 7, 2017
Question

What's happened to Adobe Acrobat XI Pro?

  • October 7, 2017
  • 1 reply
  • 1122 views

My computer downloaded an update on 25 August 2017 to Version 11.0.22.

Since then all my files, Adobe and Word, take ages to Print.

And I can't find any reference to updates for Adobe Acrobat XI Pro on the official Adobe site.

Are we expected to buy one of the new Adobe Acrobat versions to get around slow downs?

Thanks

This topic has been closed for replies.

1 reply

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
October 7, 2017

I am not sure, but you might want to log a service request with Adobe immediately. The end of support for Acrobat XI is on October 15, 2017, which is approaching fast.

Adobe Acrobat XI and Adobe Reader XI End of Support | Adobe Document Cloud

barbarah78845132
barbarah78845132Author
Participant
October 7, 2017

Thanks Jane. I have received an email from the Adobe Help Desk as well. Emma will arrange for a tech to phone me and help me sort it through. Just in the nick of time seeing the support is soon to finish.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    October 8, 2017

    Yes, just in the nick of time! Please post back with the answer.

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