When I "save as" in Acrobat all I get is a blank "save as" screen.

[jomccloskey]

When I try to "save as" in Acrobat all I get is a blank "save as" screen.

[AnandSri · Accepted solution]

Hi Jomccloskey,

As per the description above, you are getting a Blank SaveAs screen, Is that correct?

Please,  open  Acrobat's preferences from Edit>Preferences then go to the "General" category and uncheck the two "Show online storage..." options.

Let us know how it goes.

Regards,

Anand Sri.

[ramfi7]

Not working for me.

[defaultstvqd8u89hgx]

That worked! no idea why out of the blue these settings needed to be changed

[robert rv40592638]

Did NOT work...

[jomccloskey]

Thank you SO much!!!

[laserfocus]

OK, so where is Preferences? In the most recent update to Adobe Acrobat Reader DC for Windows, there is no EDIT and no Preferences. Only HOME and TOOLS.

[try67]

There is. It's under the menu bar (at the top of the window), not the toolbar.

You can also open it directly using Ctrl+K.

[Bernd Alheit]

Press the key F9 and you will see the menu bar.

[alysonb76356474]

Fabulous! Thank you.

[defaultzhf7lv57aebz]

thank you that worked

[defaultqgfpu1rev3ak]

it worked. Thanks so much for your assistance. 

Jeff

[Ani21841768yhft]

thank you so much it worked.

[Francisco E282082608w1a]

Thanks!