Skip to main content
M
mdt34
Participant
November 20, 2017
Answered

When I try to convert a PDF with spot color to cmyk, the preflight tool crashes.

  • November 20, 2017
  • 2 replies
  • 2236 views

Help, on deadline and not able to convert PDFs with spot color to CMYK as I have in the past.

This topic has been closed for replies.
Correct answer Priyanja

At least it is consistent!

Can you share the PDF?


Hi,

With the latest release of Acrobat on 29th Nov., this issue has been addressed. Make sure you are on the latest update by visiting Help > Check for updates ( 18.009.20050 Optional update, November 29, 2017 — Acrobat and Adobe Reader Release Notes ).

Please try it out and let us know your feedback.

Regards,

Priyanka

2 replies

Stephen Marsh
Community Expert
Stephen MarshCommunity Expert
Community Expert
November 22, 2017

You could try using the convert colours tool > ink manager to convert the spot to process first. Then run your preflight, which will no longer choke on the spot colour (if this was really the problem).

M
mdt34Author
Participant
November 22, 2017

Actually, I tried that, but that crashes acrobat.

Stephen Marsh
Community Expert
Stephen MarshCommunity Expert
Community Expert
November 22, 2017

At least it is consistent!

Can you share the PDF?

P
Adobe Employee
Priyanja
Adobe Employee
November 21, 2017

Hi mdt34

Thanks for your report. We are sorry that you are facing this issue.

Could you please share the PDF and preflight profile you are using for conversion?

Regards,

Priyanka

M
mdt34Author
Participant
November 21, 2017

Yes, I have attached the files.

Mike Teegarden

Assistant Editor, Ruralite magazine

[Personal info removed by Mod]

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 21, 2017

Sorry, but you cannot attach data by responding via e-mail. The best way to transfer data is via Dropbox or other cloud file sharing service.

[Personal info removed by Mod]

When responding via e-mail, witch is really convenient, if the answer is short, make sure not to have personal information in the mail or signature.

ABAMBO | Hard- and Software Engineer | Photographer
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices