When opening some pdf strange fonts are displayed

New Here ,
Mar 11, 2019 Mar 11, 2019

Copy link to clipboard

Copied

I have the newest version of Adobe pro dc (no updates available).
Most pdf open as they should but some open like in the image.
If I open them on a colleges pc, they open normaly.

What can I do?

palle-pdf.jpg

TOPICS
General troubleshooting

Views

3.8K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 12, 2019 Mar 12, 2019

Copy link to clipboard

Copied

Hi Palle-vvs,

As per the screenshot that you have shared in the post, it seems to be the font specific issue.

The issue occurs when the fonts are not embedded when the file is created.

Please check the document properties of the PDF.

Open the PDF and go to File menu > Properties > Fonts.

Check if the fonts are embedded to the document or not.

If possible, please share the screenshot of that window.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

Capture screenshot.PNG

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 13, 2019 Mar 13, 2019

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 12, 2022 Sep 12, 2022

Copy link to clipboard

Copied

Was there a fix for this issue given?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 12, 2022 Sep 12, 2022

Copy link to clipboard

Copied

LATEST

Yes, embed the all fonts when creating the PDF. Afterwards it's almost impossible to get this fixed.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines