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When opening some pdf strange fonts are displayed

New Here ,
Mar 11, 2019 Mar 11, 2019

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I have the newest version of Adobe pro dc (no updates available).
Most pdf open as they should but some open like in the image.
If I open them on a colleges pc, they open normaly.

What can I do?

palle-pdf.jpg

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General troubleshooting

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Adobe Employee ,
Mar 12, 2019 Mar 12, 2019

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Hi Palle-vvs,

As per the screenshot that you have shared in the post, it seems to be the font specific issue.

The issue occurs when the fonts are not embedded when the file is created.

Please check the document properties of the PDF.

Open the PDF and go to File menu > Properties > Fonts.

Check if the fonts are embedded to the document or not.

If possible, please share the screenshot of that window.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

Capture screenshot.PNG

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

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New Here ,
Mar 13, 2019 Mar 13, 2019

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New Here ,
Sep 12, 2022 Sep 12, 2022

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Was there a fix for this issue given?

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Community Expert ,
Sep 12, 2022 Sep 12, 2022

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Yes, embed the all fonts when creating the PDF. Afterwards it's almost impossible to get this fixed.

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New Here ,
Nov 21, 2022 Nov 21, 2022

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I had a problem when working for Trendsza. But my issue was a little different. Mine was that the text would not render.

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