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tomykc
Participant
February 23, 2018
Question

When printing a digitally signed PDF, the printout do not have the word "Digital signature is Valid"

  • February 23, 2018
  • 2 replies
  • 18827 views

I received a document from the bank, digitally signed. When I open the document, after signature validation, it appears on top the digital signature is valid. When  I print the document, no where it appears, the signature is digitally valid. I am having Adobe Reader DC.

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2 replies

T
Test Screen Name
Legend
February 23, 2018

In the broad sense, yes, we're concluding that... in the bigger sense you have the broader problem of trying to mix paper and digital signarures. Your taxation department is entirely right to reject an attempt to mix these.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    February 23, 2018

    Digital Signatures become meaningless when printed (unless some special technology is used to counteract that). The bank probably knows that so they removed the signature field from appearing on the printed copy. Did they ask you to submit a printed copy with this text on it? If so, they didn't set up the form correctly. Anyway, there's nothing you can do about it with the free Reader.

    T
    tomykcAuthor
    Participant
    February 23, 2018

    Hi,

    Thank you for your reply.  My issue is that when i open the PDF file  (AR DC) it shows "Signed and all signatures are valid"  on Top.

    when I print this word is not appearing, Hence our Taxation dept. is not accepting these invoices.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    February 23, 2018

    The text on top is not a part of the document. It's a panel of the application that is validating the signatures.
    As I said, digital signatures become meaningless when printed. Your taxation department needs to understand that and maybe look for another solution to verify the files. One possible solution is to manually sign them, or to submit them digitally, instead of on paper.

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